In-Store Pickup

How do I place an order for In-Store Pickup?

During checkout, select the In-Store Pickup option in the Shipping Method drop down menu.

Where can I pick up my order?

In-Store Pickups must be picked up from our East Andrews location at:

The London Trading Company
30 East Andrews Dr. NW
Atlanta, GA 30305

When will my order be ready?

You will receive a "Ready For Pickup" notification e-mail (separate from your order confirmation) when your order is ready. Please wait for this e-mail before proceeding to the store for pickup to ensure your order is ready. Orders are typically ready within 4 business hours after they are placed.

What do I need to pick up my order?

Please bring a valid photo ID and a copy of your order confirmation. You will need to sign for release of your order.

Can I send someone else to pick up my order?

Yes, please specify that someone else will be picking up your order and list the name and phone number of this individual in the Special Instructions portion during checkout. For security purposes, this person must have a valid photo ID and your order number for pickup.

How long will you hold my order for pick up?

Your order will be held for 7 business days after we send you the "Ready For Pickup" notification e-mail. If your order is not picked up during this time, your order will be canceled and your credit card will be refunded.

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